• Ensure excellence in integration delivery across all new and existing customer deployments • Recruit, mentor, and lead a high-performing team of integration professionals • Cultivate and maintain integration standards, documentation, and best practices • Partner with implementation, product, and engineering teams • Serve as an escalation point for complex or high-risk integrations • Collaborate with customer technical teams • Establish metrics and reporting for integration performance • Continuously improve integration tooling, automation, and processes • Drive technical design reviews and architectural decisions