• Conduct Student Success video interviews while managing a high volume of applicants each day. • Focus on resume review, proactive outreach, phone screenings, and in-depth video interviews. • Collaborate closely with the Talent Management team to meet ongoing hiring goals. • Ensure efficient movement of candidates through the hiring process for entry-level customer service roles. • Schedule and conduct professional interviews and make hire recommendations. • Respond to routine inquiries from candidates outside the company regarding next steps in the hiring process. • Ensure applications are updated and handle multiple job tasks concurrently. • Escalate issues in a timely manner.