Product Manager, Payments & Risk
Location
Alaska + 3 moreAll locations: Alaska, California, Hawaii, Washington
Posted
17 days ago
Salary
$132.5K - $155K / year
Bachelor Degree5 yrs expEnglishRuby ON RailsSDLC
Job Description
• Shape the future of Patriot’s Payments & Risk products by improving payment flows, reducing fraud, and strengthening compliance.
• Operate at the intersection of systems, data, and customer experience.
• Collaborate with engineering, design, and operations to build backend improvements, internal tools, and customer-facing features.
• Build deep expertise across six areas that shape Patriot’s Payments & Risk strategy.
• Define upcoming work, collaborate on solutions that balance customer experience, compliance, and operations.
• Engage with customers and internal teams to understand how payment timing, reliability, and risk decisions affect their experience.
• Analyze payment performance, fraud patterns, identity workflows, and risk thresholds.
• Learn Patriot’s risk posture, financial operations, fraud processes, KYC, and BSA/AML requirements.
• Stay current on payment technologies, fraud trends, regulatory changes, and settlement expectations.
• Use AI to accelerate research, analysis, planning, and drafting, and help identify high-value opportunities for AI-driven improvements in payments, fraud detection, and operations.
Job Requirements
- 5+ years in a SaaS Product Manager role
- Background with complex systems, financial workflows, risk operations, or compliance in payments/fintech
- 2+ years of experience with payment rails (e.g., ACH, direct deposit, or instant payments) and an understanding of how their capabilities and constraints impact customer experience and risk
- Proven record of launching successful products or platforms with iterative, metrics-driven improvements
- Familiarity with KYC, BSA/AML, fraud detection, or identity verification (conceptual knowledge is fine)
- Experience collaborating with development, design, QA, and operations teams, with working knowledge of agile SDLC and release management.
Benefits
- Comprehensive suite of benefits that help our team thrive inside and outside of work.
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