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Customer Service Representative
Location
United States
Posted
18 days ago
Salary
$17 - $22 / hour
Job Description
Job Requirements
- Associate or Bachelor’s Degree
- Previous experience working with CEOs, presidents, or executive-level staff at small businesses and nonprofits.
- Knowledge of or ability to learn insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations.
- Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills.
- Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and understanding of when to escalate or seek help to handle difficult situations.
- Computer proficiency.
- Previous experience with Dropbox and Microsoft Outlook, on a professional basis.
- Ability to quickly learn new software.
- Previous experience working with VOIP or telephony products is preferred.
Benefits
- Competitive Pay- higher pay available to individuals currently insurance licensed and/or with previous experience working with AMS360.
- Option to Work Remotely- after successful completion of 90-day probationary period employee has the option to work from home
- Transit Subsidy- monthly RTD pass available to those who use transit and choose to work in the office
- Professional Development- it is the intent that a person who performs successfully in this position would be eligible for promotion to full-time Account Manager position within 18 months.
- Educational subsidy- after successful completion of 90-day probationary period employee will be required to pursue insurance licensing at the expense of the Insurance Design & Placement.
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