• Assist customers in their efforts to be cost-effective, using effective value-added selling techniques to outline the benefits of our products. • Grow market share in assigned territory; Meet or exceed annual territory budgeted forecast. • Identify and communicate industry trends, territory activities, competitive activity, and customer requirements to ensure that Chem-Trend can meet or exceed expectations within the industry segment and other new markets. • Prepare timely written and verbal reports. • Maintain excellent working relationships with customers through regular contact with decision-makers, corporate management, and influential personnel at any level. • Maintain Chem-Trend’s image of supporting the product after the sale through excellent customer service. • Sell all assigned product lines to customers to secure marketplace position. • Utilize purchase agreements and long-term contracts to prevent competitors from selling low margin products and placing profitable products at risk. • Diffuse competitive threats at key accounts with a sense of urgency. • Use product selection criteria to ensure the best product or technology is offered to customers to provide customer satisfaction and profitability. • Provide technical assistance to customers and troubleshoot product and process issues.