• Responsible for training new hires and providing introduction to VSN team structure and workflow processes • Performs training needs assessment and creates new training modules as needed or requested by functional leaders • Manages onsite trainings for colleagues at customer sites • Welcome new hires with prepared onboarding kits and an office tour (for non-remote employees) • Provide necessary technical assistance to new hires to setup hardware and software • Create the new hire curriculum and consistent training programs for all employees • Give overview of software platform (i.e. D365 & Mastermind) • Assign additional Vector Learn trainings to employees for soft skills and technical skills reinforcement • Review new hire feedback after 30 days and determine if additional training is needed • Conduct needs assessment and create or assign trainings every month • Provide instructor-led training and ensure courses are added to Vector Learn • Run Vector Learn reports to determine completion progress and publish results • Follow-up with employees for required courses assigned and ensure timely completion • Draft, update, and organize D365 trainings and documents • Organize and manage customer site visits and perform necessary administrative functions • Coordinate with vendors and identify training needs and draft training programs for employees • Compile, update, and disseminate QA reporting