• Manage Technology Intake: Monitor and triage the queue of incoming technology requests from business units. • Ensure all requests contain necessary details and business justification before assignment to technical teams. • Participate in stakeholder meetings to capture detailed notes and translate business needs into formal Business Requirement Documents (BRDs) and functional specifications. • Maintain accuracy within project tracking tools (Jira/Asana), ensuring tickets are up-to-date and clearly defined to support development lifecycles. • Maintain a master schedule of active projects and resource allocations. • Identify and report potential resource conflicts or scheduling overlaps to leadership. • Schedule and coordinate key technical meetings, including Steering Committees and daily stand-ups. • Prepare agendas, track attendance, and document decisions and action items. • Aggregate updates from technical leads into comprehensive weekly status reports for leadership review, highlighting risks and timeline deviations. • Organize and maintain the technical documentation repository (Confluence/SharePoint). • Ensure System Architecture diagrams, Standard Operating Procedures (SOPs), and user guides are standardized and accessible. • Assist in the analysis of current operational workflows and recommend adjustments to improve the efficiency of the project lifecycle.