• Lead Sprint and Project Planning • Plan, coordinate, and manage sprint-based work from initiation through delivery • Translate high-level strategy, client needs, and stakeholder input into actionable task plans, workflows, and requirements • Develop and maintain project documentation, including sprint plans, roadmaps, SOPs, process flows, templates, and tracking tools • Manage Tasks, Timelines, and Risks • Lead end-to-end task management, including scoping work, creating integrated project plans, managing schedules, and tracking milestones • Proactively identify, communicate, and mitigate project risks, including scope creep, timeline issues, and quality concerns • Support Continuous Improvement and Innovation • Contribute to strategic planning discussions focused on improving processes, systems, and client support.