• Sells through a consultative and solutions-driven method to provide a comprehensive packaging system to our customers. • Manage existing customers as end-to-end seller. • Meet or exceed sales goals by utilizing all Signode products and services. • Owns renewal and expansion selling (cross-sell and up-sell). • Does not own landing new accounts. • Create account plans for top accounts and presents to customer representatives. • Pull through national account sales at the local level. • Acts as main point of contact for customers regarding ongoing business requirements and issues. • Resolves customer inquiries, problems, and complaints to maximize customer satisfaction. • Maintain up-to-date sales opportunities and customer records in accordance with company instructions. • Provide industry insight to peers, including product management, product development and equipment sales teams. • Contribute information to the sales and marketing strategy by sharing market opportunities and competitive area information. • Collaborate with internal teams on account management, projects, and department initiatives. • Arrange an effective Time and Territory Management Plan that maximizes sales efficiency. • Participate in Training & Development opportunities in order to continually improve, upgrade performance, experience career development and advancement. • Assist the A/R department collecting past due balances and ensure your accounts are in good standing.