• Serve as the primary point of contact and engagement manager for assigned client implementations and consulting engagements. • Lead structured discovery sessions with client stakeholders to understand clinical trial structures, accounting policies, operational workflows, and reporting requirements. • Translate client requirements into clear implementation plans that align accounting needs with Condor platform capabilities. • Act as a trusted advisor to client finance and accounting teams, providing guidance on clinical trial accounting considerations and best practices. • Provide expert guidance on clinical trial accounting topics including accruals, investigator payments, CRO costs, pass-through expenses, milestone-based contracts, and multi-currency trials. • Ensure Condor configurations accurately reflect client accounting policies and support audit-ready financial reporting. • Address complex accounting questions and edge cases with confidence and credibility, ensuring client stakeholders are comfortable with the resulting outcomes. • Partner with client accounting teams to validate outputs and ensure alignment with internal controls and financial close processes. • Configure Condor software to meet client-specific accounting and operational requirements. • Validate configurations through testing and scenario walkthroughs to confirm all use cases are supported. • Collaborate closely with internal product, engineering, and customer success teams to resolve issues and enhance client outcomes. • Identify opportunities to improve implementation approaches, templates, and best practices based on real-world client experience. • Build long-term, trusted relationships with client stakeholders at all levels, from hands-on accountants to finance leadership. • Represent Condor as a credible authority in clinical trial accounting during client meetings and strategic discussions. • Contribute to internal knowledge sharing by documenting accounting use cases, client patterns, and implementation insights.