• Product education • Order support • nVNS device use training • App support • Sales Order troubleshooting, and data reporting • Support Territory Business Managers (sales executives) with account set up and order pull through • Answer inbound customer service phone calls and emails • Log all inbound and outbound interactions with customers within CRM tool (SalesForce) • Training and support of customer’s use of Truvaga nVNS device • Truvaga Plus App support • Customer support of all other Truvaga Brand products • Product return processing