AI-powered Procurement & Finance Automation that delivers 5% hard-dollar savings, 20% more float, and 100% spend control

Implementation Consultant

Implementation SpecialistCustomer SuccessFull TimeRemoteTeam 51-200Since 2016Company Site LinkedIn

Location

New York

Posted

15 days ago

Salary

$80K - $100K / year

2 yrs expEnglish

Job Description

• Kick off, set up and train newly signed Customers on Order.co platform functionality • Project manage Customers through 6 project milestones • Be an expert consultant in core functionality and best practices • Listen, ask questions, discover needs, and make recommendations • Have an agenda for weekly calls, send clear post-call recaps and calls to action • Utilize project management tools to keep the project on track and on time • Assist with extension projects for existing Customers to drive adoption • Act as Customer advocate and liaise with Product, Engineering, and leadership

Job Requirements

2+ years of successful implementation and/or project management experience in a SaaS and/or eCommerce organization
Comfortable engaging with end-users, management, and C-Suite personnel in a professional and personable manner
Strong organizational skills and the ability to meet deadlines
Proactive self-starter with decision-making ability
Strong questioning and problem-solving skills to understand customer needs.

Benefits

A competitive compensation package including base as well as stock options
The opportunity to grow within the overall Customer Success organization
Employer-sponsored 401(k) including an employer match
The opportunity to develop and perform in a fast-paced environment alongside a stellar team
Flexible time off and remote work policies
Robust medical, dental, vision, and wellness benefits
Generous leave policies and support for new and current parents