OpenEd
L’interface entre l’enseignement supérieur et votre entreprise.
Director, Operations
Location
Massachusetts
Posted
38 days ago
Salary
$150K - $220K / year
Bachelor Degree7 yrs expEnglish
Job Description
• Build and own comprehensive capacity planning models that forecast staffing needs, enrollment projections, and resource allocation across all departments.
• Design and implement operational dashboards and metrics that provide real-time visibility into business performance and unit economics.
• Lead quarterly and annual financial planning cycles, including budgeting, forecasting, and scenario modeling to support strategic decision-making.
• Partner with department heads to create data-driven operational models, cadences, and visibility that improve efficiency, reduce costs, and maintain service excellence.
• Establish financial controls, reporting systems, and audit processes that ensure accuracy and compliance as we scale.
• Translate complex financial and operational data into clear insights and recommendations for executive leadership and board-level reporting.
Job Requirements
- 7+ years in operations, finance or revenue operations roles with demonstrated success in capacity planning, financial modeling, and operational strategy at high-growth companies.
- Advanced proficiency in Excel/Google Sheets, HubSpot CRM/MAP, financial modeling, and data analysis tools; comfortable building complex models from scratch and extracting insights from multiple data sources.
- Deep understanding of how to manage the operating model to drive metrics that connect to financial outcomes; experience building scalable processes and infrastructure for growing organizations.
- Proven ability to translate financial data into actionable business strategies and partner effectively with cross-functional leaders.
- Track record of building financial and operational systems, not just maintaining existing ones; comfortable being in the details while maintaining strategic perspective.
- Experience in education, EdTech, or similar mission-driven organizations is strongly preferred.
Benefits
- Comprehensive Health Benefits: Health insurance package including medical, dental, vision, life, critical illness, accident, STD/LTD, HSA, and FSA with dependent care.
- Flexible Work Arrangement: We’re a fully remote workforce that emphasizes a healthy work-life balance by allowing some autonomy in work hours.
- Generous Paid Time Off policy, enabling you to recharge, spend quality time with loved ones, and pursue personal interests outside of work.
- Supportive Team Environment: Join a supportive and collaborative team environment where your contributions are valued, and teamwork is encouraged, fostering a culture of success and mutual respect.
Related Guides
Related Categories
Related Job Pages
More Operations Jobs
Manager, Parcel Strategy – Operations
Mammoth BrandsThe modern CPG company behind Harry’s, Flamingo, Lume, and Mando. Formerly Harry’s Inc.
Operations38 days ago
Full TimeRemoteTeam 501-1,000H1B No Sponsor
Manager, Parcel Strategy & Operations at Mammoth Brands optimizing shipping costs.
Partnership Operations Manager – 1099 Contract
Neighborhoods.comNeighborhoods.com is the parent company of 55places.com, 55places Mortgage, and its product namesake: neighborhoods.com.
Operations38 days ago
ContractRemoteTeam 51-200H1B Sponsor
Partnership Operations Manager supporting strategic partnerships in active adult real estate
Operations38 days ago
Full TimeRemoteTeam 5,001-10,000H1B Sponsor
Manager of Operations Consulting delivering solutions to customers and partners at Glory
Senior Medical Operations Manager
Ardelyx, Inc.Translating Scientific Breakthroughs into Promise for Patients
Operations38 days ago
Full TimeRemoteTeam 201-500Since 2007H1B No Sponsor
Senior Medical Operations Manager supporting Medical Affairs initiatives at Ardelyx