OpenEd

L’interface entre l’enseignement supérieur et votre entreprise.

Director, Operations

OperationsOperationsFull TimeRemoteTeam 1-10Since 2024H1B No SponsorCompany SiteLinkedIn

Location

Massachusetts

Posted

38 days ago

Salary

$150K - $220K / year

Bachelor Degree7 yrs expEnglish

Job Description

• Build and own comprehensive capacity planning models that forecast staffing needs, enrollment projections, and resource allocation across all departments. • Design and implement operational dashboards and metrics that provide real-time visibility into business performance and unit economics. • Lead quarterly and annual financial planning cycles, including budgeting, forecasting, and scenario modeling to support strategic decision-making. • Partner with department heads to create data-driven operational models, cadences, and visibility that improve efficiency, reduce costs, and maintain service excellence. • Establish financial controls, reporting systems, and audit processes that ensure accuracy and compliance as we scale. • Translate complex financial and operational data into clear insights and recommendations for executive leadership and board-level reporting.

Job Requirements

  • 7+ years in operations, finance or revenue operations roles with demonstrated success in capacity planning, financial modeling, and operational strategy at high-growth companies.
  • Advanced proficiency in Excel/Google Sheets, HubSpot CRM/MAP, financial modeling, and data analysis tools; comfortable building complex models from scratch and extracting insights from multiple data sources.
  • Deep understanding of how to manage the operating model to drive metrics that connect to financial outcomes; experience building scalable processes and infrastructure for growing organizations.
  • Proven ability to translate financial data into actionable business strategies and partner effectively with cross-functional leaders.
  • Track record of building financial and operational systems, not just maintaining existing ones; comfortable being in the details while maintaining strategic perspective.
  • Experience in education, EdTech, or similar mission-driven organizations is strongly preferred.

Benefits

  • Comprehensive Health Benefits: Health insurance package including medical, dental, vision, life, critical illness, accident, STD/LTD, HSA, and FSA with dependent care.
  • Flexible Work Arrangement: We’re a fully remote workforce that emphasizes a healthy work-life balance by allowing some autonomy in work hours.
  • Generous Paid Time Off policy, enabling you to recharge, spend quality time with loved ones, and pursue personal interests outside of work.
  • Supportive Team Environment: Join a supportive and collaborative team environment where your contributions are valued, and teamwork is encouraged, fostering a culture of success and mutual respect.

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