• Create, update, and maintain training materials, including manuals, presentations, e-learning modules, and job aids. • Effectively introduces, demonstrates, and trains customers on Fluency for Imaging in live and virtual classrooms using a blended approach incorporating adult learning concepts and best practices. • Assess learners’ level of content comprehension throughout training. • Participate in project implementations with key stakeholders, including pre and post go live participation if applicable. • Gather feedback and implement changes to improve training experiences and learning outcomes • Serve as Subject Matter Expert (SME) on adult learning theory and training delivery best practices. • May serve as SME, mentor or contributor for Fluency for Imaging to internal Jacobian teams, such as Implementations, Support, Documentation, Instructional Design and others as designated. • Partners effectively with customer and implementation project team to understand, prepare for, and deliver on learning objectives and customer business objectives. • Consults with project team and customers to advise on workflow and Jacobian best practices. • Meets all department and leadership compliance and documentation expectations.