• Execute end-to-end production for Academy Labs regional events, INBOUND sessions, and GROW experiences in partnership with the Lead Producer. • Own the customer experience by serving as the primary point of contact for attendees, managing all attendee communications, registration support, and proactive support for accessibility, dietary, or logistical needs. • Build and maintain operational templates, playbooks, and checklists to ensure process consistency and scalability across a high-volume event calendar. • Coordinate venue layouts, floorplans, and supplier logistics, including power, internet testing, load-in schedules, and equipment shipping. • Support site searches and venue selection by coordinating availability checks, gathering quotes, reviewing layouts and technical specs. • Support management of production vendors (A/V, F&B, print graphics, furniture rentals) to ensure timely, high-quality delivery. • Administer registration systems and ensure accurate attendee data. • Prepare and test all presentation content, simulate sessions, and provide on-site tech support and troubleshooting. • Oversee creative and branding execution, including signage, SWAG, and digital display coordination. • Track budgets and financials, including PO creation, contracts, and invoices reconciliation. • Manage on-site operations: registration, check-in, customer support, and overall attendee experience. • Collect and analyze post-event feedback to identify operational improvements and efficiency gains.