• Work with hospital and physician customers to provide education for Impella therapy including DRG, ICD-10 and CPT coding as well as provide education on best practice documentation. • Establish and maintain effective working relationships with key stakeholders (including O.R. and Cath Lab staff, billing, Administration and Physicians - interventionists and surgeons) at hospitals engaged in Impella procedures, to support the site in establishing and maintaining a Protected PCI program through development and implementation of reimbursement plans (coding, coverage, payment) unique to each provider. • Articulate a thorough understanding of the commercial and government payer landscape including coverage policies and payment processes by identifying payer opportunities and issues and implement programs to resolve/mitigate barriers to entry for the Impella device; this will include managing and addressing coverage policy issues with payers as necessary. • Present complex health economic information to influential and diverse groups in a way that is engaging, credible, and easily understood. • Manage relationships with Commercial Insurance service carriers to optimize reimbursement environment and coverage for ABIOMED technology. • Assist Regional and Territory Sales Managers in the development, implementation, and managements of strategic initiatives within geography. • Support sales and clinical teams with reimbursement questions and issue. • May create training and deliver education programs to sales force, physicians, medical directors, billing personnel, distributors, and other internal and external stakeholders as needed. • Via in-person & virtual meetings, educate and train sales team on health economic tools and messaging; train sales team members (individually, and in groups) on the use of economic tools in a compliant manner • Responsible for communicating business-related issues or opportunities to next management level • Responsible for following all Company guidelines related to Health, Safety and Environmental practices as applicable.