• Design and implement Microsoft infrastructure solutions across on-premises, hybrid, and cloud environments. • Lead complex Microsoft deployments, migrations, and upgrades. • Provide advanced troubleshooting and escalation support. • Architect and support Active Directory and identity services. • Execute Azure and Microsoft 365 migrations. • Deploy and optimize Windows Server and virtualization environments. • Automate tasks using PowerShell and maintain technical documentation. • Work directly with customers in a consultative, delivery-focused role.