The Hello Team

Managed global staffing across 30 plus countries with enterprise recruiting, oversight, training, and performance manage

Operations & Data Support Analyst

Support EngineerSupport EngineerFull TimeRemoteTeam 1,001-5,000Since 2021Company SiteLinkedIn

Location

United States

Posted

14 days ago

Salary

Not specified

High SchoolEnglish

Job Description

• Download and organize client energy bills for processing • Accurately enter data into spreadsheets and internal systems • Review systems to confirm invoices are submitted correctly and follow up on discrepancies as needed • Prepare and compile commission reports for the Bookkeeper • Support backend operational tasks to ensure smooth deal closure and team efficiency • Maintain accurate records of client documentation and transaction history • Perform data validation and reconciliation to ensure billing and commission accuracy • Coordinate with operations teams to resolve discrepancies and prevent processing delays • Perform other tasks related to the position

Job Requirements

  • Proficient level of English (written and spoken)
  • Strong interpersonal and phone communication skills with excellent customer service approach
  • Strong numerical aptitude with a high level of accuracy
  • Detail-oriented with the ability to identify discrepancies and ensure data integrity
  • Solid problem-solving skills and analytical thinking ability
  • Quick learner with the ability to grasp new concepts and systems efficiently
  • Highly organized, responsible, and dependable
  • Comfortable using basic spreadsheet formulas (advanced formulas not required)
  • Ability to create, update, and manage spreadsheets independently
  • Strong confidence and competence when working with numbers
  • Proficiency in Microsoft Office (Word, Excel, Outlook and Microsoft Excel and Google Sheets)
  • Out-of-the-box thinker with a reliable, self-motivated, and confident approach; quick learner with a positive attitude
  • Sound judgment and the capacity to comprehend and execute instructions promptly with minimal supervision
  • Ability to work in alignment with U.S. Eastern Time (New York time) business hours
  • Interested in long-term career opportunities
  • Reliable computer (Windows 10 or newer), two monitors, and stable high-speed internet.

Benefits

  • 100% remote work
  • Great work environment with potential for growth

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