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Call Center Agent

Call Center RepresentativeCall Center RepresentativeFull TimeRemoteTeam 11-50Since 2023H1B No SponsorCompany Site LinkedIn

Location

United States

Posted

41 days ago

Salary

Not specified

High SchoolExperience acceptedEnglish

Job Description

• Handle inbound and outbound customer calls professionally • Respond to customer inquiries and provide accurate information • Resolve customer issues and complaints in a timely manner • Maintain records of customer interactions and updates • Follow call center procedures and service standards • Escalate complex issues to the appropriate team when required • Work collaboratively with team members and supervisors

Job Requirements

Good communication and listening skills in English
Basic computer knowledge and ability to use call center systems
Strong problem-solving and interpersonal skills
Ability to handle customers professionally and patiently
Time-management and organizational skills
Ability to work in a team environment

Benefits

Competitive salary based on experience
Training and onboarding support
Supportive and professional work environment
Opportunities for career growth and development

Related Categories

Call Center Representative

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