• Managing day-to-day operations. • Optimizing operational processes and procedures for maximum efficiency while maintaining quality standards. • Assisting with the implementation of new processes and procedures. • Identifying ways to improve customer experiences. • Ordering supplies and maintaining inventory levels. • Overseeing the operations team and assigning tasks. • Training new employees and ensuring that health and safety regulations are followed. • Interacting with customers and suppliers, answering questions, and resolving issues. • Tracking and reporting on operational performance. • Maintaining policy and procedure documents.