League of Women Voters logo
League of Women Voters

Empowering voters. Defending democracy.

Director, Direct Response, Digital

DirectorDirectorFull TimeRemoteLeadTeam 11-50H1B No SponsorCompany SiteLinkedIn

Location

District of Columbia + 1 moreAll locations: District of Columbia, Washington

Posted

20 days ago

Salary

$130K - $140K / year

Seniority

Lead

Bachelor Degree7 yrs expEnglish

Job Description

• The Director, Direct Response and Digital leads the League’s multi-channel direct marketing program to grow, steward, and retain a broad base of national supporters for LWVUS and LWVEF. • This role oversees strategy, execution, and performance management for direct mail, digital fundraising, donor acquisition, sustainer programs, telemarketing, list rental/exchange, and donor acknowledgment operations. • Develop, implement, and manage the annual direct response fundraising strategy and budget for LWVUS and LWVEF, ensuring alignment with organizational priorities and long-term revenue goals. • Use data analytics, industry benchmarking, and best practices in nonprofit direct marketing to inform segmentation, creative development, donor journeys, and channel strategy. • Oversee annual revenue and expense projections, conduct ongoing performance monitoring, and prepare regular reporting for the National Development Director, Finance Committee, and Board stakeholders. • Manage all phases of direct mail, digital campaigns, telemarketing, sustainer acquisition/retention, and list rental/exchange activity. • Ensure copy, design, and audience segmentation reflect the League’s messaging platform, values, and inclusive storytelling guidelines. • Maintain a high level of data accuracy and synchronization across the League’s donor database, email/digital platforms, and caging/processing systems. • Collaborate with Data and Finance teams to reconcile revenue, review invoices, and ensure accurate coding, batching, and reporting.

Job Requirements

  • Minimum of seven years of progressively responsible experience managing high-volume, multichannel direct marketing programs in a nonprofit environment.
  • Demonstrated success driving revenue growth, managing budgets, and optimizing ROI across direct response and digital channels.
  • Deep understanding of direct marketing fundraising, including planning, creative development, segmentation, production, analytics, list strategy, and vendor management.
  • Skilled in interpreting campaign data, donor trends, and performance metrics to inform strategy and decision making.
  • Strong proficiency with Microsoft Office Suite (Word, Excel) and familiarity with fundraising databases and digital platforms such as Salesforce and Engaging Networks; understanding of system integrations and how databases support fundraising and donor pipelines.
  • Knowledge of donor lifecycle and moves management, including how donors move from direct response to mid-level, major gift, and planned giving pathways.
  • Ability to manage multiple projects with accuracy, attention to detail, and adherence to deadlines.
  • Strong interpersonal and communication skills; ability to build effective relationships with internal teams, external partners, and vendors.
  • Experience developing and managing program budgets.
  • Commitment to the League’s mission and values, including advancing diversity, equity, inclusion, and belonging in fundraising practices and donor engagement.

Benefits

  • Professional development and continuous learning related to fundraising, donor stewardship, and data systems.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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