• We are looking for Oracle Fusion HCM Functional Consultant with Overall 10+ years of IT experience with at least 8+ years of Fusion experience and remaining years of HCM domain experience in Oracle EBS. • Must have a good understanding of the following Oracle Cloud HCM version 23+ capabilities. • We are looking for a Functional person who has real-time hands-on functional/product experience; and/or worked with L3 level support; and/or having equivalent knowledge. • Responsibilities include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional issues of complex and critical service requests. • The focus of this position is to provide Customer Service on a Functional level and to ultimately drive complete and total resolution of each issue reported by customer. • Position is for a Support and/or Implementation Analyst with a background in Oracle SaaS Suite of products preferred in HCM application modules and business processes • Responsible for business requirements, gap analysis, functional workshops, design documents, set up documentation, configuration, business test scenarios and more important work with technical team on CEMI/RICE objects. • After post go-live provide customer production support, tracking incidents, diagnosis, replication, troubleshooting, and resolution of complicated and critical cases. • The key skills used daily are - high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise. • It is an opportunity to work with Cloud and On-Premises customers. This work includes: • Work directly with Customers for Advising on complex use of Oracle products. • Resolving highly complex and mission-critical issues. • Serve as Situation Manager on highly sensitive issues. • Formal mentoring for promoting the technical and professional development of others. • Creation/review of Knowledge Articles.