Medtronic

Engineering the extraordinary

Clinical Service Manager

ManagerManagerFull TimeRemoteTeam 10,001+Since 1949H1B SponsorCompany SiteLinkedIn

Location

New Hampshire + 1 moreAll locations: New Hampshire, Massachusetts

Posted

16 days ago

Salary

$130K - $140K / year

Bachelor Degree5 yrs expEnglish

Job Description

• Collaborates with key stakeholders to coordinate, develop and execute clinical strategies to achieve short- and long-term business objectives within region as it relates ablation solutions activities and program. • Drive execution of key CAS initiatives to achieve Group, OU and Regional level goals. • Maximize regional personnel performance by managing, developing and motivating clinical support employees to deliver unsurpassed patient care, physician/AHP support and technical expertise in the hospital, and other care settings. • This position will require up to 50% travel within their dedicated territory. • Lead all regional clinical support related activities and programs to efficiently optimize resources, deliver customer value and deliver exceptional clinical guidance. • Partner with sales team to drive key clinical support initiatives and provide assessments via periodic business reviews that highlight the value of Medtronic ablation clinical support to our customers. • Work with regional leadership to align resources based on business priorities and appropriate clinical support demands. • Lead and drive changes focused on strengthening of EP acumen, prioritization of understanding and implementation of expanded EP ablation solutions to the customer, and customer engagement. • Collaborate with sales team and additional key stakeholders to coordinate and execute strategies to achieve ablation solution expansion business objectives. • Provide ongoing feedback and coaching to direct reports; provides regular performance reviews and implements corrective actions where necessary. • Lead regional Clinical Specialists to execute on key goals and objectives. • Assist employees with goal setting, performance reviews, and individual development planning (IDP’s). • Responsible Clinical Specialist recruiting and hiring. • Continually work to maintain a strong, diverse bench of Clinical Specialist talent for future hiring opportunities. • Understands national, regional and territory sales objectives. • Works in partnership with account managers and CAS Regional Manager to achieve/ exceed goals. • Serves as effective Medtronic CAS representative to physicians and support staff regarding Medtronic CAS products, service and support. • Promotes the safe and effective use of Medtronic CAS products and related procedures. • Ensure efficient, effective use of inventory, expenses and assets. • Represents Medtronic CAS during ablations procedures to provide clinical guidance, technical assistance, and customer engagement. • Partner with education team and internal resources to facilitate and lead the training of new and tenured field personnel. • Educates and trains physicians, hospital personnel and office staff on CAS products and procedures.

Job Requirements

  • Bachelor’s Degree with 5 years of relevant experience or advanced degree with 3 years of relevant experience.
  • Experience within Electrophysiology (sales, clinical, etc.)
  • Management experience (sales, clinical, training, etc.)

Benefits

  • Health, Dental and vision insurance
  • Health Savings Account
  • Healthcare Flexible Spending Account
  • Life insurance
  • Long-term disability leave
  • Dependent daycare spending account
  • Tuition assistance/reimbursement
  • Simple Steps (global well-being program)
  • Incentive plans
  • 401(k) plan plus employer contribution and match
  • Short-term disability
  • Paid time off
  • Paid holidays
  • Employee Stock Purchase Plan
  • Employee Assistance Program
  • Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
  • Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)

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