• Conduct thorough and accurate diagnostics on complex equipment malfunctions. • Identify root causes of failures and develop effective repair strategies. • Perform intricate repairs and overhauls on heavy equipment. • Conduct preventative maintenance services, including inspections, fluid changes, filter replacements, and component adjustments. • Ensure all repairs and maintenance are performed to a high standard of quality and safety. • Accurately document all diagnostic findings, repairs performed, parts used, and labor hours in the shop's management system. • Interact with customers to explain repair procedures or findings in a clear and understandable manner.