We’re looking for a driven and customer-focused Account Manager, SMB to help drive the growth and expansion of our current customer base! As an Account Manager, you’ll play a key role in driving revenue growth by identifying opportunities for customers to unlock additional value from their CompanyCam subscription - whether through adding users or upgrading to a higher tier. Lead the growth and expansion of our current customer base by identifying and securing upsell opportunities. Educate customers on the benefits of upgrading to a higher tier or adding more users to enhance their experience with CompanyCam. Proactively meet with customers to understand their current processes and identify business challenges. Perform product demos to showcase features and solutions to potential customers. Partner with CSM’s to identify growth opportunities within accounts. Create a pipeline of opportunities and maintain reliable forecasts to ensure consistent growth. Listen to customer feedback to help inform product and marketing strategies. Support customer inquiries regarding their accounts, collaborating with CSMs to ensure customers are educated on how to best utilize our platform.