• Learn the organizational systems’ landscape and end-to-end business processes of the way clinical trials are conducted at Care Access. • Lead efforts for all parties involved when formulating, producing or rolling out tech and process solutions, and be able to play role of owner or administrator of solution. • Apply best project management practices to capture requirements effectively, document decisions and discussions among stakeholders, enable communication to facilitate change management and key decision-making, and monitor performance of effort to meet time, cost, and scope expectations. • Take the active role as techno-functional resource and support efforts around stack of products and operational (process) systems. • Identifying and implementing continuous improvements (e.g., automation) to Delivery team software systems and processes.