We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Collections Vendor Manager
Location
United States
Posted
19 days ago
Salary
Not specified
No structured requirement data.
Job Description
Job Requirements
- Bachelor’s degree in Business, Finance, Operations, or a related field, or equivalent professional experience.
- 5+ years of experience in collections, servicing, or vendor management, including experience with third-party BPOs or first-party operations in financial services, consumer lending, or auto finance.
- Proven track record managing vendor performance against KPIs, SLAs, and quality standards.
- Experience conducting vendor onsite visits, operational audits, or compliance reviews.
- Strong analytical skills, with the ability to interpret operational metrics and translate insights into actionable recommendations.
- Excellent written and verbal communication skills for clear expectations and feedback to vendors and internal stakeholders.
- Ability to thrive in a fast-paced, evolving environment with competing priorities.
- Willingness and ability to travel domestically and internationally for vendor visits as required.
- Experience supporting the launch or expansion of collections operations, including onboarding vendors or establishing governance and early-stage performance stabilization.
- Previous international travel experience for vendor or BPO operational support and assessments.
Benefits
- Competitive base salary: $79,000–$109,200 USD, plus bonus and equity opportunities.
- 401(k) plan with generous matching ($2 for every $1 contributed, up to $15,000 per year).
- Employee Stock Purchase Plan (ESPP) with discounted stock purchase options.
- Medical, dental, and vision coverage with significant employer contributions.
- Company-paid Basic Life, AD&D, and Short- and Long-Term Disability coverage with options for supplemental coverage.
- Paid time off, sick leave, company holidays, and paid family/parental leave.
- Support for fertility, parenthood, and caregiving through family-centered benefits.
- Employee Assistance Program (EAP) offering mental health and life resources.
- Financial wellness resources, including financial planning tools and concierge services.
- Annual wellness and productivity allowances to support personal development and work efficiency.
- Remote-friendly environment with in-person collaboration opportunities and team events.
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