The Locums Client Services Associate serves as the primary operational liaison for clients utilizing Ludi’s locum tenens services. This role is responsible for managing vendor relationships, coordinating onboarding and service delivery, and ensuring seamless execution of locum’s workflows. Serve as the primary point of contact for all clients utilizing Ludi’s locum tenens services. Own and manage relationships with locum tenens vendors to ensure seamless coordination and high-quality service delivery. Coordinate vendor and client onboarding, training, and ongoing utilization of locums’ services. Process and reconcile locum tenens invoices, timesheets, and payment documentation with a high degree of accuracy. Manage client-specific locums’ workflows, including data loads, reporting, reconciliation, and tracking. Respond to client inquiries and proactively resolve issues related to locum tenens services. Conduct quality assurance on vendor work, identify trends or recurring issues, and escalate findings to senior leadership as appropriate. Collaborate closely with Account Managers to ensure locum services align with broader client strategies and needs. Contribute to project-based initiatives such as process improvement, vendor performance analysis, and client training efforts.