ecoATM | Gazelle logo
ecoATM | Gazelle

At ecoATM, the proof of our success is in our staggering growth, extraordinary impact on protecting the planet, and providing a work culture unlike any other. We are a technology company and a pioneer of device re-commerce. Through our 7,000 automated kiosks and online marketplace Gazelle.com, we enable people all over the world to join the mobile device re-use revolution. We know our employees are our greatest strength and the key to our continued growth and success.

Director of Account Management

Business Development RepBusiness Development RepFull TimeRemote

Location

United States

Posted

18 days ago

Salary

Not specified

No structured requirement data.

Job Description

ecoATM is seeking a strategic and experienced Director of Account Management, based in the Bentonville, Arkansas area, to lead and expand partnerships across our most strategic retail accounts. This highly visible, customer-facing leadership role will drive revenue growth, retention, and operational excellence across some of ecoATM’s most important channel relationships. Own account strategy, deepen executive partnerships, and identify expansion opportunities including new kiosk placements, performance optimization, and incremental revenue streams. Develop and execute comprehensive account strategies that strengthen relationships, drive long term value, and deepen ecoATM’s integration within each retailer. Partner with retail stakeholders and internal analytics teams to identify new store locations for kiosk installations. Serve as senior liaison to cross functional leaders within strategic retail partners. Drive profitable growth across assigned accounts by identifying new opportunities and optimizing underperforming locations. Expertly access, analyze, and interpret data to identify trends, uncover risks, and surface growth opportunities. Lead joint business planning and deliver data driven quarterly business reviews. Manage complex escalations with urgency and professionalism. Collaborate closely with marketing, analytics, legal and regulatory teams. Work with marketing teams to increase kiosk visibility and drive incremental foot traffic within partner locations. Manage account level forecasting and financial performance. Serve as the voice of the retailer within ecoATM.

Job Requirements

  • 10+ years of experience in national account management, strategic retail partnerships, or large-scale account leadership
  • Experience managing large, complex retail organizations with multiple stakeholders
  • Proven track record of growing strategic accounts and exceeding revenue targets
  • Expert level proficiency in Salesforce Service Cloud
  • Expert level proficiency in Excel
  • Advanced analytical expertise with demonstrated ability to access data, identify trends, and build executive level presentations
  • Strong financial acumen with forecasting responsibility
  • Exceptional communication, presentation, and negotiation skills
  • Strong problem-solving skills with ability to manage escalations and deliver resolutions
  • Strategic thinker with ability to balance long term vision and near-term execution
  • High initiative, integrity, and attention to detail
  • Bachelor’s degree in Business, Marketing, or related field required
  • Remote within the Bentonville, AR area

Benefits

  • Base pay range: $160,000.00 - $180,000
  • This position is also eligible for short-term and long-term incentives based on individual and company performance.

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