The Customer Support Specialist’s primary responsibility is to help our customers successfully use Higher Logic’s software solutions. This role provides outstanding technical support and customer service through multiple support channels (phone, case, chat, etc.) to customers ran...

As a Customer Service Rep I – Claims Alert in Remote, US (Permanent Part-Time), you’ll assist clients calling about insurance claims—primarily auto—while providing empathetic and efficient service. Process and input new first notice of loss insurance claims and inquiry calls

The Customer Care & Logistics Manager is responsible for managing and overseeing the daily operations of the Customer Care team. This role focuses on people management, workflow oversight, service quality, and cross-functional coordination to ensure customer requests are handled ...

The Insurance A/R Call Center Representative serves as the initial point of contact for customers, addressing inquiries, resolving issues, and delivering high-quality service to ensure a positive customer experience. This entry-level role requires excellent communication skills, ...