Exceptional Properties by Exceptional People
Customer Success Manager
Location
United States
Posted
16 days ago
Salary
$95K - $110K / year
Job Description
Job Requirements
- 3–5+ years of experience as a SaaS or AI Client Success Manager (required)
- Proven experience managing and renewing significant ARR portfolios
- Demonstrated success driving retention and influencing revenue outcomes
- Experience or knowledge of consumer insights or market research preferred
- Experience supporting enterprise or mid-market SaaS customers
- Ability to translate AI and data platform capabilities into measurable business results
- Strong executive communication and presentation skills
- High ownership mindset and comfort operating in a performance-driven environment
- Experience working within structured customer lifecycle and automation workflows
Benefits
- We take care of our employees and their families. We have generous health dental and vision benefits, and our 401K plan vests immediately
- A friendly, fun, and collaborative work environment that allows for frequent exposure to executives
- The opportunity to make an immediate impact as a part of a fast-growing company
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