• Prospect for new clients within the local independent business sector, with a specific focus on hospitality, to expand Franki's customer base. • Qualify potential clients by assessing their needs and the fit with Franki's suite of products, ensuring efficient allocation of sales efforts. • Maximize the retention of customers to minimize churn, and you maximize revenue per customer. • Manage and nurture a book of business with disciplined pipeline management, keeping track of all customer interactions, deal stages, and potential revenue. • Drive the full sales cycle from initial contact to closing deals, primarily through inside sales techniques such as cold calling, email campaigns, and virtual meetings. • Become an expert in Franki's suite of products and services, understanding in detail their value proposition for the hospitality sector. • Gather and provide feedback to the leadership and product development teams on market trends, customer needs, and product performance. • Collaborate closely with the Head of Sales and other team members to align on sales strategies, share best practices, and ensure a cohesive approach to meeting sales targets.