Sonic Electronix logo
Sonic Electronix

We are a U.S.-based e-commerce company specializing in aftermarket car audio, with a large customer base and products from well-known brands in the automotive audio industry. We work directly with customers who are passionate about car audio, and we’re looking for technicians who truly understand real-world installations — not just theory.

Installation Tech Support

Customer SupportCustomer SupportFull TimeRemote

Location

United States

Posted

20 days ago

Salary

Not specified

No structured requirement data.

Job Description

We are looking for expert car audio and automotive electronics (12V) technicians to provide remote technical support to customers in the United States.

Job Requirements

  • Proven, hands-on experience installing car audio systems
  • Practical knowledge of: Amplifiers Subwoofers Speakers DSP (Digital Signal Processors) Factory radio integration Wiring and speaker enclosures
  • Amplifiers
  • Subwoofers
  • Speakers
  • DSP (Digital Signal Processors)
  • Factory radio integration
  • Wiring and speaker enclosures
  • Familiarity with recognized brands such as: Kicker, JL Audio, Rockford Fosgate, Pioneer, Kenwood, Sony, Alpine, JVC (or other equivalent brands)
  • Kicker, JL Audio, Rockford Fosgate, Pioneer, Kenwood, Sony, Alpine, JVC
  • (or other equivalent brands)
  • Ability to diagnose installation issues
  • Advanced English and Spanish (spoken and written)
  • Strong written communication skills for emails and chat
  • Own computer and stable internet connection
  • Respond to technical support emails and/or calls
  • Assist customers with: Equipment compatibility Installation guidance Basic setup Troubleshooting and problem resolution
  • Equipment compatibility
  • Installation guidance
  • Basic setup
  • Troubleshooting and problem resolution
  • Maintain clear, professional, and customer-focused communication

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