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Senior Client Service Advisor – Student Blue

Client Services RepresentativeClient ServicesFull TimeRemoteTeam 501-1,000Since 1997H1B No SponsorCompany SiteLinkedIn

Location

North Carolina

Posted

10 days ago

Salary

$73.7K - $117.9K / year

Bachelor Degree5 yrs expExperience acceptedEnglish

Job Description

• Synthesize go-to-market strategy and apply client-specific lens, advising sales teams on relevant trends, research, and product readiness. • Provides recommendations to clients utilizing available metrics, client feedback, and knowledge of best practices. • Recommend strategy-supporting products, programs and services. • Create lasting client value by owning and executing key delivery activities, ensuring client-specific sold offerings operate in frictionless fashion. • Support key sales activities through tailoring of messaging, content, and offering configuration. • Collaborate with the sales team to provide a high level of value and customer satisfaction. • Execute activities remotely as well as face to face with the client to ensure seamless post-sale delivery of sold products and offerings. • Maintain strong product and offering knowledge, including product roadmap and testing timeline • Attend client meetings and events and leverage knowledge of products, programs, services and value story of the enterprise in support of segment specific business goals and objectives.

Job Requirements

  • Bachelor's degree or advanced degree (where required)
  • 5+ years of experience in related field
  • In lieu of degree, 7+ years of experience in related field
  • Must be able to obtain a North Carolina Health and Life Insurance license within the 60 days of employment in this position
  • Must possess and maintain a valid driver’s license.
  • Preferred experience working directly with clients in student health insurance programs or higher education administrative environments
  • Proven client-facing experience

Benefits

  • Medical, dental, and vision coverage along with numerous health and wellness programs
  • Parental leave and support plus adoption and surrogacy assistance
  • Career development programs and tuition reimbursement for continued education
  • 401k match including an annual company contribution
  • Work-life balance, flexibility, and the autonomy to do great work

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