• The Inside Dealer Success Consultant will be responsible for consulting with clients to identify opportunities for growth, retain their business, and mitigate churn within their clients Autotrader, KBB, and KBB Instant Cash Offer portfolios. • Aim to exceed sales revenue and retention targets. • Administer sales pipeline and revenue forecasting. • Leverage a range of sales enablement tools, systems, and analytics to their fullest potential. • Proactively monitor and analyze account performance and trends to adjust dealer expectations, goals, and objectives associated with the clients Autotrader, Kelley Blue Book, and Kelley Blue Book Instant Cash Offer investment. • Lead monthly virtual meeting business reviews with active dealers within your book of business. • Analyze clients ROI goals and data for assigned book of business, with a firm understanding of media buying cycles, marketing, and target demographics. • Plan, propose, and execute strategies to generate additional business and fulfill service action plans. • Identify cross-sell and upsell opportunities within a portfolio to maximize revenue and minimize cancellations. • Leverage qualitative and quantitative data to provide dealer insights and assist in making educated business decisions. • Advocate for assigned dealers during the implementation and onboarding of solutions. • Respond and route customer issues to the appropriate resources. • Communicate account and sales information to management, the Business Development team, and the Dealer Success team. • Utilize Salesforce daily to manage client interactions, update business opportunities, and update account information. • Ensure billed revenue is collected within the designated time frame.