• Responsible for development of the AI Digital Product Management culture including, but not limited to, standard operating procedures, artifacts (both development and updating), training, coaching/mentoring at all levels. • Define and establish strategic direction and financial objectives for worldwide product lines consistent with overall Line of Business (LOB) strategy, Thermo Fisher mission and Clinical Research Group (CRG) direction. • Gain cross-functional organizational alignment for strategic direction. • Responsible for long-term strategy, annual revenue and operating performance, customer loyalty, and development of a product management team. • Develop and implement products and features to maximize Thermo Fisher’s return from targeted markets. • Identify customer needs/market trends and recommend/responsible for pricing strategies. • Research competitor products and maintain competitive comparisons and evaluations. • Gather insights to shape the direction of the product. • Develop product profiles, competitive analysis, presentations, demos, white papers, and product updates for organizational marketing materials. • Coordinate new idea reviews and recommendations, concept and design development, project management, and market introduction. • Implement market segmentation strategy with marketing managers to clearly define customer’s current requirements and their future needs. • Communicate with customers to gain feedback on user product experiences and opportunities. • Ensure correct features are identified, taking into account customers, LOB, sales, finance, related lines of business and others. • Prioritize and negotiate to build best possible set of features to be included and developed in the new products. • Manage projects to develop and improve products, coordinating internal resources as well as customer input to ensure products are completed and delivered on schedule and are positioned for commercial success. • Execute product development activities and projects through all phases. • Create project plans, determine project teams, gather necessary resources and implement projects. • Manage projects, report on progress and ensure successful conclusions. • Maintain knowledge of Thermo Fisher Digital products and services as well as changes and developments in the industry affecting work activities. • May participate in outside industry groups and forums related to business activities. • Manage staff, assign work, monitor activities, evaluate performance and manage escalated/critical issues. • Administer employment actions, provide coaching and guidance to staff and promote staff training and development. • Support the development and management of department policies and procedures.