• Drive Revenue & Growth: Consistently meet or exceed department revenue goals, leveraging data-driven strategies to identify growth opportunities. • Build a World-Class Team: Conduct interviews and collaborate with recruitment to hire top-tier talent. Foster a culture of continuous development through team-building initiatives and career advancement opportunities. • Optimize Processes: Analyze data to inform decision-making, streamline workflows, and implement efficiency-focused improvements across the group booking funnel. • Foster Collaboration: Work cross-functionally with leaders in Marketing, Go-to-Market, Product, and Revenue Operations to develop innovative strategies and drive results. • Lead with Impact: Set clear expectations, provide mentorship, conduct performance evaluations, and support professional growth for your team. • Inspire & Engage: Create a motivating environment with team-building events, contests, and performance incentives. • Own Operational Excellence: Manage the end-to-end group booking process, ensuring accuracy, compliance, and customer satisfaction. Handle escalations, resolve issues, and maintain high service standards. • Track & Improve Metrics: Monitor performance data, identify trends, and proactively address areas for improvement to optimize team and individual results.