• Work remotely and lead Discovery, develop executive-ready narratives, and translate digital analytics signals into business decisions • Guide an integrated roadmap across Adobe and Medallia • Support BD and executive presentations, bringing structured point-of-view, value cases, and solution architecture that wins confidence • Configure and implement Medallia’s customer experience platform based on client requirements • Lead client discovery to define measurement objectives, success metrics, and decision use-cases • Own executive communications: POV, business case, roadmap, and outcomes-oriented storytelling for BD/QBRs • Design integrated measurement strategy across Adobe Analytics/CJA and Medallia DXA, including governance and operating model • Guide solution architecture and analytics enablement approach (taxonomy, KPIs, audience/segment concepts, reporting strategy) • Partner with technical leads to ensure feasibility, sequencing, and quality of implementation and insights • Mentor consultants/analysts and set standards for documentation, insight quality, and stakeholder readiness • Identify expansion opportunities and support proposals/SOW creation (scope, assumptions, risks, effort)