Call Center Agent

Call Center RepresentativeCall Center RepresentativeFull TimeRemoteTeam 50

Location

Idaho + 3 more

Posted

30 days ago

Salary

$35.7K - $38.7K / year

Bachelor Degree1 yr expEnglish

Job Description

A Call Center Agent is responsible for handling incoming and outgoing customer calls, providing information, resolving issues, and delivering excellent customer service. The role requires strong communication skills, problem-solving abilities, and the ability to work efficiently in a fast-paced environment. Key Responsibilities • Answer inbound calls and make outbound calls to customers professionally. • Provide accurate information about products and services. • Resolve customer complaints and issues promptly. • Document interactions and update customer records. • Follow communication scripts and company procedures. • Meet performance targets such as call handling time and customer satisfaction. • Escalate complex issues to supervisors when needed. • Maintain confidentiality of customer information. Qualifications

Job Requirements

High school diploma or equivalent.
Previous call center or customer service experience preferred.
Strong verbal and listening skills.
Basic computer and data entry skills.
Ability to multitask and work under pressure.
Positive attitude and professionalism.
⸻
Skills
Communication and interpersonal skills.
Problem-solving ability.
Time management.
Attention to detail.
Customer-focused mindset.

Related Categories

Call Center Representative

Related Job Pages

Call Center Representative Jobs in Idaho Remote Full-time Jobs (US)More US Remote Jobs

More Call Center Representative Jobs

Remote Insurance Customer Service Agent

Lisa Russel

Since 1951, AO has proudly served working-class families by providing life, accident, and supplemental health products to members of labor unions, credit unions, associations, and their families. Our success is built on trust, service, and long-term relationships—and we continue to grow with purpose. Over 20% growth last year, even during challenging economic conditions Stability and long-term demand Serve clients across the U.S. and Canada

Call Center Representative30 days ago

Full TimeRemote

AO is seeking motivated, goal-driven individuals who are hungry for success and ready to grow within a remote, mentorship-driven environment. Work From Anywhere: Create your ideal work environment with full location freedom and true remote flexibility. Flexible Schedule: Design a...

View details: Remote Insurance Customer Service Agent

United States

Apply

Merchandising Representative

Celsius

Call Center Representative30 days ago

Full TimeRemote

Company Site

If you’re reading this on your way from 5am spin class to festival fast-pass, you’re&nbsp;CELSIUS®—an everyday hustler with the essential energy to&nbsp;aim high, live fit, and go the extra mile wherever your goals take you.Joyful by design, s...

View details: Merchandising Representative

Arizona

Apply

Merchandising Representative

Celsius

Call Center Representative31 days ago

Full TimeRemote

Company Site

If you’re reading this on your way from 5am spin class to festival fast-pass, you’re CELSIUS®—an everyday hustler with the essential energy to&nbsp;aim high, live fit, and go the extra mile wherever your goals take you.Joyful by design, sunny by n...

View details: Merchandising Representative

Colorado

Apply