Critical Loop

Founded in 2023, Critical Loop was born out of a mission to fix the electric grid. Today, we are making power more accessible and efficient by combining industry-leading, rapidly-deployable and scalable microgrids with advanced predictive software. We help customers operate at full capacity while lowering the cost of obtaining this power. Serving industries such as manufacturers, transportation hubs, data centers, and critical infrastructure, Critical Loop ensures reliable energy solutions wherever they are needed.

Product Manager

Product ManagerProduct ManagerFull TimeRemoteTeam 26Since 2023

Location

United States

Posted

31 days ago

Salary

$130K - $180K / year

Bachelor Degree9 yrs expEnglishCompetitive AnalysisCustomer JourneysEnergy Management SystemsPricing StrategiesProduct Specifications

Job Description

About Critical Loop Critical Loop is shaping the next generation of energy systems by building the integrated edge grid of the future. Specializing in advanced energy management and battery control systems, Critical Loop empowers businesses and communities to seamlessly unite distributed energy resources for faster, more reliable, and affordable grid access. With deep expertise in grid modernization and a passion for creating resilient, responsive energy solutions, Critical Loop drives innovation at the intersection of technology and energy. About the Role We’re seeking a highly strategic and customer-centric Product Manager to lead product definition, prioritization, and positioning for our growing portfolio of power solutions. The ideal candidate will bridge the gap between customer needs, competitive market dynamics, and internal technical execution — turning insights into clear, differentiated product direction and value. You’ll work cross-functionally to define what we build next, why it matters, and how we communicate its value both internally and externally. Responsibilities: As a Product Manager at Critical Loop, you will: Conduct Competitive Analysis Regularly evaluate the competitive landscape, identify trends, strengths/weaknesses, and opportunities; inform product strategy and differentiation. Consolidate Customer Requests into Buildable Features Gather and synthesize customer feedback, support requests, and use cases to define clear, buildable product features and requirements. Requirements: 5+ years of product management or equivalent experience ideally in energy, technology, or hardware/software industries. Strong analytical skills with demonstrated experience in competitive research, customer discovery/interviews, and feature prioritization Proven ability to write clear product specs, requirements, and user stories Excellent communication skills with ability to translate technical concepts into customer benefits Demonstrated strategic thinking with experience shaping product positioning and pricing models Preferred Requirements: Background in distributed energy, microgrids, renewable energy space, or power management solutions. Experience in early-stage startups or emerging technology companies. Comfort operating with limited resources and driving creative, scrappy marketing programs. Critical Loop is an equal opportunity employer. We're committed to building a diverse team and creating an inclusive workplace where everyone can thrive. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.

Job Requirements

  • Translate Technical Features into Customer Value
  • Collaborate with engineering and design teams to understand technical capabilities and articulate how features deliver customer value and solve real problems.
  • Create Spec Sheets and Product Collateral
  • Draft detailed product specifications, user stories, requirements documents, and materials that support both internal development and external positioning.
  • Synthesize Customer Input into Product Strategy
  • Conduct customer interviews, feedback sessions, and other discovery work to form product strategy recommendations tied to business impact.
  • Positioning Product & Capabilities
  • Define what is truly differentiated about our product offerings, craft messaging frameworks, and provide guidance on how to frame positioning for customers, partners, and sales/marketing.
  • Capabilities Strategize Pricing & Value Capture
  • Conceptualize pricing approaches, analyze means of capturing value through pricing models, and evaluate how pricing compares to competitive offerings — balancing long-term customer value and retention.

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