• Build and own Akido’s facilities and workplace operations function, including policies, playbooks, systems, and vendor network. • Establish end-to-end processes for site onboarding, lease transitions, build-outs, maintenance, life safety, and decommissioning. • Lead day-to-day facilities operations across corporate offices and outpatient clinics in CA, NY, and RI. • Personally drive clinic openings, renovations, relocations, and emergency response in partnership with Clinical Ops, IT, and Real Estate. • Partner closely with Finance on operating budgets, capital planning, forecasts, lease economics, and cost optimization. • Work with in-house Legal on leases, contracts, compliance, and risk management. • Standardize maintenance, janitorial, security, medical waste, environmental services, and life-safety programs. • Ensure compliance with OSHA, ADA, local building codes, healthcare safety standards, and infection control requirements. • Build inspection readiness, emergency preparedness, and business continuity protocols. • Own vendor performance, SLAs, and total cost of ownership; hold partners accountable. • Develop KPIs and reporting for facilities performance, uptime, utilization, and cost per square foot. • Deliver a high-service, high-accountability experience for clinicians and staff. • Other duties as assigned.