We are seeking a talented Remote Project Coordinator with Customer Service experience to join our team! This is an exciting opportunity to grow professionally while playing an essential role in the company’s success. In this position, you’ll work closely with management, report writers, and field technicians to ensure smooth coordination between our team and clients, while identifying and addressing client needs. What You’ll Do: ● Answer incoming phone calls promptly and professionally ● Make outbound calls to clients, internal teams, and departments ● Coordinate and schedule field events, including arranging appointments with technicians, clients, and homeowners as needed ● Deliver exceptional customer service while maintaining strong client relationships ● Accurately enter and manage data in relevant systems ● Prepare and obtain necessary work authorizations and documentation ● Organize files and perform other administrative tasks as required Requirements: About Us We specializes in providing advanced environmental consulting and remediation services for industrial and commercial sectors. They focus on helping businesses manage environmental risks, ensure regulatory compliance, and implement sustainable practices. Their expertise includes environmental site assessments, pollution prevention strategies, waste management solutions, and the deployment of innovative technologies to minimize environmental impact. By partnering with organizations, they enable smarter resource management and contribute to healthier ecosystems and communities.