• You actively support ensuring that our processes across the customer journey (new business, existing customer business, community management) operate in a data-driven, efficient and scalable way, and you will learn how modern sales organizations are structured. • You will work operationally in the CRM system (HubSpot), supporting data quality assurance and the establishment of meaningful structures for sales. • You analyze sales data, prepare reports, and help derive insights to optimize processes. • You help identify manual and inefficient sales processes and contribute to their automation — e.g. through tools or AI-supported solutions. • You work closely with Sales, Marketing and other internal teams to ensure information is structured and reliably available.