Condo Project Specialist

Customer SupportCustomer SupportFull TimeRemoteTeam 11-50H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

66 days ago

Salary

Not specified

No structured requirement data.

Job Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

Benchmark’s foundation of business is being able to provide prospective clients a home mortgage. The Condo Project Specialist is integral in the process by reviewing loan applications, property appraisals, and preparing the project for underwriting review.

  • Review and analyze all project documentation including, but not limited to, project questionnaires, legal documents (deeds, by-laws, plat maps, engineer reports, etc.), budgets and financial statements, reserve studies, insurance documents, appraisals, and title work for ineligible characteristics and red flags.
  • Communicate with internal and external partners regarding project status and conditions.
  • Assist with the document collection and project organization in Encompass.
  • Remain current on convention guidelines and review documents for compliance.
  • Other duties as assigned.

Qualifications

  • Working knowledge of Fannie Mae, Freddie Mac, and PUD guidelines
  • Highly detail-oriented
  • Proven customer service skills
  • Strong communication skills
  • Excellent organizational skills
  • Ability to work across organizational boundaries
  • Strong decision making skills
  • Proven ability to prioritize and multi-task

Requirements

  • Minimum of three (3) years of mortgage banking experience required.
  • Encompass experience preferred.

Education / Licensing Requirements

  • High school diploma or equivalent required. Some college preferred.

Working Conditions

  • Fast-paced environment.
  • Requires normal vision (corrected) both close and distant.
  • Requires normal hearing levels (corrected).
  • Requires working at a desk to use a phone and computer for extended periods of time.
  • Requires sitting, bending.
  • Works effectively with frequent interruptions.
  • Lifting requirements of 10 lbs. occasionally.
  • Minimal travel <5%.

Benefits

  • Medical, dental, and vision insurance
  • Short-term and long-term disability
  • 401(k) and Roth 401(k) plan and Company match
  • Company-provided life insurance
  • 8 paid holidays
  • AND MORE!

Pay

$75,000.00 to $85,000.00 annually with eligibility for discretionary bonus

Job Requirements

  • Working knowledge of Fannie Mae, Freddie Mac, and PUD guidelines
  • Highly detail-oriented
  • Proven customer service skills
  • Strong communication skills
  • Excellent organizational skills
  • Ability to work across organizational boundaries
  • Strong decision making skills
  • Proven ability to prioritize and multi-task
  • Minimum of three (3) years of mortgage banking experience required.
  • Encompass experience preferred.
  • Education / Licensing Requirements
  • High school diploma or equivalent required. Some college preferred.
  • Working Conditions
  • Fast-paced environment.
  • Requires normal vision (corrected) both close and distant.
  • Requires normal hearing levels (corrected).
  • Requires working at a desk to use a phone and computer for extended periods of time.
  • Requires sitting, bending.
  • Works effectively with frequent interruptions.
  • Lifting requirements of 10 lbs. occasionally.
  • Minimal travel <5%.

Benefits

  • Medical, dental, and vision insurance
  • Short-term and long-term disability
  • 401(k) and Roth 401(k) plan and Company match
  • Company-provided life insurance
  • 8 paid holidays
  • AND MORE!
  • Pay
  • $75,000.00 to $85,000.00 annually with eligibility for discretionary bonus

Related Job Pages

More Customer Support Jobs

Principal Product Manager – Customer Service

ezCater

ezCater is the world’s largest online marketplace for business catering.

Customer Support66 days ago
Full TimeRemoteTeam 501-1,000Since 2007H1B No Sponsor

Principal Product Manager developing customer service platform at ezCater

Massachusetts
$206K - $276K / year

Senior Software Engineer, Customer Service

ezCater

ezCater is the world’s largest online marketplace for business catering.

Customer Support66 days ago
Full TimeRemoteTeam 501-1,000Since 2007H1B No Sponsor

Senior Software Engineer focusing on customer service technology solutions at ezCater

CloudGraphQLJavaPostgresRubyRuby on RailsSQLGo
Massachusetts
$158K - $190K / year
Customer Support66 days ago
Full TimeRemoteTeam 51-200Since 2014H1B No Sponsor

Senior Customer Support Agent for global BPO customer experience specialist

United States

Customer Service Specialist, Property and Casualty

Knowledge Anywhere

Helping organizations create effective eLearning programs with our training software.

Customer Support66 days ago
Full TimeRemoteTeam 11-50Since 1998H1B No Sponsor

Customer Service Specialist delivering exceptional service to policyholders

United States
$25 - $27 / hour