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Role Description

The primary function of the Inside National Account Manager Level 1 is to renew and grow existing customer accounts that are national in scope coming back to the group from Regional Strategic Account Manager, and that may require significant value-added consultation or technical service.

• Lead the responses to commodity-based RFP (Requests for Proposal) for cylinders, bulk, and hardgoods.
• Develop new National Accounts within customers currently served by multiple regional geographies.
• Responsible for named customer account management, pricing management, renewals, and dispute management.
• Establish contracts with, and profitably grow, new and existing customers in several markets.
• Drive maximum consumption of Airgas products and services.
• Implement pricing actions and promote an optimal cost to serve position across client operations.
• Lead the joint effort with Omnia Partners on the Public Sector.
• Improve the sales volume and profitability of the selected National Account Manager portfolio.
• Manage the contract life cycle for each customer.
• Collaborate closely with the regional and TA teams to identify areas of customer value creation.
• Document and gain customer agreement over cost savings and value creation.
• Promote and exemplify Sales Force Effectiveness behaviors.
• Provide dotted line mentoring and leadership to regional and local sales teams.
• Develop and maintain key relationships with counterparts in the Airgas regional strategic accounts organization.
• Position is remote with travel expected 20% of the time.

Qualifications

• Executive sales professional, effective and capable in situations ranging from the corporate office to the production floor.
• Experience dealing with customers’ contract language and exceptional ability to negotiate and close significant contracts.
• Ability to manage through organizational tension, sustain results and relationships, and delegate tasks effectively.
• Strong presentation skills and financial acumen.

Requirements

• Some track record of demonstrated performance and achievement in sales.
• Strong influencing and teamwork skills.
• Experience with and understanding of Airgas business: branch and basic operations, sales, asset/capital management; product lines and sales channels.
• Knowledgeable in customer’s business and markets and able to adapt Airgas value proposition to unique customer circumstances.
• Promotes collaboration, coordination, and teamwork across organizational boundaries.
• Drive for Results: Bottom-line oriented; steadfastly pushes self and others for results.
• Organizational Agility: Achieve results through formal channels as well as the informal network.
• Effective Communicator: Ensures a smooth flow of information between self and others.
• Adept at time management and prioritization.
• Ability to manage workflow through the utilization of the companies chosen CRM (Salesforce.com “SFDC”).

Benefits

• Comprehensive benefits package including medical, dental, and vision plans.
• Short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance.
• Employee Assistance Program (EAP), pre-tax commuter transportation benefit.
• Parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.
• 401k plan with company matching funds.
• Tuition reimbursement and discounted college tuition for eligible employees’ dependents.
• Airgas Scholarship Program for dependent children.