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Role Description

MB2 Dental has an opening for a Regional Manager in the Dallas-Fort Worth metroplex! This is a remote position that requires overnight travel approximately 50%–75% of the time.

• Model outstanding patient service, written, verbal, and other communication skills.
• Identify team member strengths and areas of opportunity as it relates to patient skills.
• Train, coach, and mentor team members to optimal patient service levels.
• Onboard all team members to seamlessly integrate into the dynamic practice environment while continuing to meet the patient and business needs.
• Train operations team members to perform duties in a timely and accurate manner while auditing work to confirm quality and provide additional training as needed.
• Partner with the human resources department for coaching and guidance regarding personnel management, including performance reviews, performance improvement plans, and performance warnings.
• Attend meetings, training courses, and other learning and development opportunities as made available and/or required.
• Partner with the dentist and regional operations leadership to make operational decisions that benefit the dental practice.
• Understand, analyze, and action plan key performance metrics to successfully lead and grow the business.
• Hold team accountable to regular and timely required workplace diversity, HIPAA, and OSHA training requirements.
• Review operating performance results and take immediate steps to implement course corrective activity as needed.

Qualifications

• 3 - 4 years of prior dental office management experience, including some Ortho/Specialty office management experience, is required.
• Must have previous multi-office management experience.
• Ortho/Specialty office management experience required.
• High School diploma or GED required, 4-year bachelor's preferred, or equivalent of management experience in the dental field.
• Sales and Customer Service experience is a plus.
• Ability and willingness to multi-task, delegate, and hold others accountable.
• Computer literacy and typing proficiency (preferred proficiency in the operation of Dentrix and Dexis software).
• Knowledge of dental insurance and billing.
• Must be available to work some Saturdays.
• Ability to travel as needed.

Benefits

• Health insurance plans
• Competitive bonus structure
• PTO
• 401(k)

Company Description

MB2 Dental Solutions, LLC is an equal opportunity employer.