• Own the Mission Control roadmap: Define and drive the strategy and execution plan for Mercury's internal operator platform, keeping pace with Mercury's growth and regulatory requirements. • Build for the people who run Mercury: Develop deep empathy for the operators who live in Mission Control every day—payment ops, banking engineers, compliance, customer support—and translate their workflows into efficient, elegant tooling they'll rely on. • Set a high quality bar for internal products: Champion Mercury's design and quality standards in internal tooling, proving that "internal-facing" doesn't mean second class. • Leverage AI to ship and scale: Identify where AI-powered features and intelligent automation can give operators leverage—helping them work faster, catch issues sooner, and do more with less. • Define controls and safety: Own the design of role-based access controls, separation of duties workflows, and audit logging that ensure safe, compliant actions across the platform. • Drive cross-functional alignment: Partner with engineering, design, compliance, risk, and operations to align on priorities and ship outcomes that keep Mercury's banking operations running at their best.