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CVS Health

Bringing our heart to every moment of your health.

Manager, Business Operations Support – Enablement

Business OperationsBusiness OperationsFull TimeRemoteSeniorTeam 10,001+Since 1963H1B No SponsorCompany SiteLinkedIn

Location

Missouri

Posted

19 days ago

Salary

$54.3K - $119.3K / year

Seniority

Senior

English

Job Description

• Serve as a primary technology partner to business operations teams, supporting both ongoing projects and new initiatives • Help ensure operational teams are prepared to use technology effectively through readiness assessments, documentation, and coordination with technology partners • Act as a liaison between business operations and engineering teams to surface issues, clarify needs, and support timely resolution • Assess current-state business processes and supporting systems to identify readiness gaps, operational risks, or unclear ownership • Support operational readiness activities for new or changing technology capabilities, including support models and escalation awareness • Help teams anticipate downstream operational impacts of system changes before they reach end users • Support technology readiness for user-facing and sales-facing tools to ensure platforms are dependable and usable in production • Identify opportunities to improve operational effectiveness through process refinement, system adjustments, or workflow improvements • Support modernization efforts by helping business partners understand and prepare for new or evolving technology capabilities

Job Requirements

  • Experience supporting business operations where technology plays a critical role in daily execution
  • Strong analytical skills with the ability to understand systems, processes, and how they interact
  • Clear communication skills across business and technical audiences
  • Ability to operate independently and apply sound judgment in complex environments
  • Comfort working with technology teams and collaboration tools such as Jira and Confluence

Benefits

  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

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