Labcorp

In Pursuit of Answers

Lead Field Implementation Manager

Implementation SpecialistCustomer SuccessFull TimeRemoteTeam 10,001+Since 1969H1B SponsorCompany SiteLinkedIn

Location

North Carolina

Posted

11 days ago

Salary

$100K - $120K / year

Bachelor Degree5 yrs expEnglish

Job Description

• Lead high complexity, multi‑system clinical program implementations across regional Health System and Clinic clients, requiring 50–75% travel. • Serve as the primary implementation lead for GIA, Portal+, and complex EMR integration initiatives. • Conduct advanced assessments of client needs, clinical workflows, and system capabilities to design and implement integration strategies. • Oversee or support critical phases of implementation including discovery, workflow redesign, testing, launch, and stabilization. • Provide analytical insights to refine healthcare processes, identify variance across sites, and drive continuous improvement. • Work to manage expectations and communication with client users such as program and integration stakeholders. • Educate client teams on program workflows, compliance requirements, and operational best practices. • Own postimplementation performance by monitoring KPIs, utilization trends, and operational outcomes. • Support HSS Director & Sales in QBR preparation and delivery. • Develop and enhance implementation frameworks, workflows, and procedures to support scalability, quality, and consistency.

Job Requirements

  • Bachelor’s degree required
  • 5+ years of experience in project management, clinical program implementation, healthcare technology deployment, SaaS onboarding, or related operational roles within complex healthcare organizations.
  • Lean Six Sigma or Project Management Certifications preferred
  • 1 year of SaaS onboarding preferred
  • 2 years of Hereditary Cancer or Rate Disease diagnostics experience preferred
  • Advanced training or education in healthcare, business, informatics, or project management strongly preferred
  • Solid understanding of the healthcare delivery environment, including provider workflows, clinic operations, and health system dynamics.
  • High proficiency with Microsoft Office, database concepts, and modern web technologies; ability to interpret and apply data insights to guide implementation decisions.
  • Understanding of software development processes, clinical informatics workflows, and system integration principles.
  • Knowledge of genetics, oncology, hereditary risk assessment, or related clinical testing domains.
  • Proven experience collaborating with physicians, nursing leadership, clinical staff, operational executives, and IT teams.

Benefits

  • Medical
  • Dental
  • Vision
  • Life
  • STD/LTD
  • 401(k)
  • Paid Time Off (PTO) or Flexible Time Off (FTO)
  • Tuition Reimbursement
  • Employee Stock Purchase Plan

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