• Build, lead, and mentor a high-performing engineering team, establishing a culture of technical excellence, collaboration, and continuous improvement • Own hiring strategy and capacity planning for engineering team • Establish engineering processes, standards, and best practices that support quality, velocity, and scalability • Foster a proactive culture of efficiency and accountability across the engineering organization, positioning the team as drivers of change and innovation at the company • Leverage LLMs, MCP’s, and AI development tools to accelerate the pace of development while improving quality • Partner with Operations, Growth, and Clinical Innovation to prioritize development efforts that deliver the most business value • Translate the strategic objectives of the company into clearly articulated technology strategy and roadmap • Lead architecture decisions that balance speed of delivery with long-term scalability • Ensure engineering delivers reliable, performant, and user-friendly products that meet the needs of internal operations teams, clinical staff, and health plan partners • Evangelize a culture of AI utilization across the organization, building out the tools and infrastructure to support experimentation and adoption • Own platform reliability, performance, and availability, establishing SLAs and monitoring practices appropriate for healthcare operations • Drive operational excellence through automation, observability, and continuous improvement of deployment practices • Establish and maintain a comprehensive security program, including policies, controls, and incident response procedures • Own HIPAA compliance from a technical perspective, ensuring appropriate safeguards for PHI across all systems and integrations • Lead SOC 2 certification efforts and maintain ongoing compliance with audit requirements • Maintain security best practices including access controls, encryption, vulnerability management, and security monitoring • Design and oversee integration architecture for health plan data exchanges, including eligibility files, claims data, and care management system connections • Manage IT function (currently staffed by single contributor), and oversee device management, SaaS procurement, provisioning, and support • Lead technical implementation of Health Information Exchange (HIE) integrations and other clinical data feeds